Proactivity is the most important trait of a successful virtual assistant. VA tasks are performed through a computer, so demonstrating expert computer skills is a brilliant skill. Mastering Microsoft programs is a definite plus, especially if you're looking for an assistant to create PowerPoint presentations, documents, reports or spreadsheets. Virtual assistants should be able to do several tasks well at once, which means that they require excellent attention to detail.
A VA can often handle more than one task at a time, so they must maintain a high level of quality throughout their work. Examples of VA skills include technological knowledge, email management, social media management, and data entry. A virtual assistant also needs customer service and excellent organizational skills. In Part VI of our series on how to become a virtual employee, we look at all the essential and soft skills vital to the job and explain why we should all strive to have them.
You also need to determine the type of virtual assistant you want to be, whether you want to work for legal firms, accounting firms, customer service, or a human resources company. If you're looking for a VA that knows how to use social media, then you'll need to possess excellent social media management skills. However, a virtual assistant must also be able to transmit this information orally, since many companies choose to bridge the gap between them and their virtual assistants by holding regular face-to-face meetings. Therefore, the ability to handle word processing software, manage emails, and provide customer support are skills that give virtual assistants an added advantage.
While you can't learn a soft skill in exactly the same way you can learn a difficult skill, you can develop them that will help you become a VA. A virtual assistant with experience in several software packages, applications and operating systems is very valuable. The good thing about being a virtual assistant is that you don't always know what tasks await you each day you show up to work. In addition, the communication skills of a virtual assistant are essential to the administrative support it can provide to customers, suppliers and team members.
Customers rely on these virtual assistants for help, from updating and managing their website to IT technical support and problem solving. A good virtual assistant will have exceptional communication skills regardless of whether they have years of experience or not. Companies that use virtual assistants must have full faith in the information they get from each virtual assistant. I can tell you that the main topic of the jobs I see for virtual assistants are focused on digital marketing.
Finding people, companies and contact information can be part of the extended role of a virtual assistant in supporting projects for employers. Many people turn to virtual assistants when they feel overwhelmed by the task of organizing their activities, meetings, and daily tasks. Email and messaging applications such as Skype, Messenger and Slack are standard methods of communication between a company and a virtual assistant. In addition to these qualities that have been mentioned, there are other skills that it is recommended that the virtual assistant have to be considered one of the best, such as thinking quickly, planning and developing strategies.